Shipping and Delivery Policy
Elevate your everyday spaces with the Noor Lay Mats, crafted from luxurious Afghan wool for a soft, artisanal finish. Each hand knotted 12 x 12 inch mat brings warmth, character, and a touch of tradition to your side tables and cozy corners.Set under your favorite mug, candle, or keepsakes, they enrich your decor while protecting surfaces. These mats turn small moments into something truly meaningful.
What are the shipping charges?
We offer free shipping in India on every item purchased through our website.
When will my order arrive?
In-Stock Items: Delivered within 10-15 business days.
Pre-Order Items: Since each rug is handcrafted for you , the delivery time varies according to the technique used and the design.
How will I know whether my order is confirmed?
Once the order is successfully placed, you will receive the following notifications via email:-
Email order confirmation
Text message order confirmation
Order Processing & Timelines
The production and delivery timeline begins once payment is confirmed.
Timelines are approximate and may vary slightly based on the product.
We will keep you informed at every stage to ensure a smooth and seamless experience.
International Shipping
We offer worldwide shipping and will gladly assist with pricing and estimated delivery timelines.
For inquiries, contact us via: email - theknottedstories.in@gmail.com
